So, you are asking yourself the question why do I need remote support? Put simply because sometimes the issue requires the technician to access your computer to fix the issue. Remote support is where the technical support representative accesses an end-user’s computer via a secure internet connection.
Data is the lifeblood of business, and no matter the size of your business, there is a need to be vigilant about protecting data, as the cyber criminals are looking to get their hands on it. The loss of sensitive information is very costly to recover and is damaging to a business’s reputation
Everyone relies on technology to live their daily lives, and the home network consists of many elements. The average home has approximately 18 smart devices and within a few years this could grow to beyond 25 devices, all connecting wirelessly to a network with the capacity to transmit data.
Data breaches in Australia are still rising meaning many companies remain unprepared. So, what can you do to recover in the event of a data breach? More importantly, what can you do to prevent falling victim to hackers?
Do you find that you frequently run into problems with your IT equipment that prevent your employees from getting on with work? Are your laptops and desktops running so slowly that people need to spend hours completing tasks that should take minutes?
Whether you’re a start-up, a local, medium-sized business or a global corporation, you probably depend on applications such as Microsoft Word and Excel. Today’s work environment requires employees and businesses to be more collaborative and to be able to work on documents, files remotely, on multiple devices and at various times of the day.