So, you are asking yourself the question why do I need remote support? Put simply because sometimes the issue requires the technician to access your computer to fix the issue. Remote support is where the technical support representative accesses an end-user’s computer via a secure internet connection.
Everyone relies on technology to live their daily lives, and the home network consists of many elements. The average home has approximately 18 smart devices and within a few years this could grow to beyond 25 devices, all connecting wirelessly to a network with the capacity to transmit data.
Do you find that you frequently run into problems with your IT equipment that prevent your employees from getting on with work? Are your laptops and desktops running so slowly that people need to spend hours completing tasks that should take minutes?
From the 14th January 2020, Microsoft’s support for Windows 7 will be ending. This means that, from this date onwards Microsoft will no longer be issuing security updates, patches or providing technical support for devices that are running Windows 7, Windows Server 2008/R2, Exchange Server 2010 and Small Business Server (SBS) 2011.
You’re at the airport, a coffee shop or in a hotel, and you need to meet a deadline. To achieve this deadline, you need to access Public Wi-Fi. It is convenient, but it comes with risk. This article provides some tips to reduce your risk.