So, you are asking yourself the question why do I need remote support? Put simply because sometimes the issue requires the technician to access your computer to fix the issue. Remote support is where the technical support representative accesses an end-user’s computer via a secure internet connection.
Everyone relies on technology to live their daily lives, and the home network consists of many elements. The average home has approximately 18 smart devices and within a few years this could grow to beyond 25 devices, all connecting wirelessly to a network with the capacity to transmit data.
Data breaches in Australia are still rising meaning many companies remain unprepared. So, what can you do to recover in the event of a data breach? More importantly, what can you do to prevent falling victim to hackers?
Do you find that you frequently run into problems with your IT equipment that prevent your employees from getting on with work? Are your laptops and desktops running so slowly that people need to spend hours completing tasks that should take minutes?
From the 14th January 2020, Microsoft’s support for Windows 7 will be ending. This means that, from this date onwards Microsoft will no longer be issuing security updates, patches or providing technical support for devices that are running Windows 7, Windows Server 2008/R2, Exchange Server 2010 and Small Business Server (SBS) 2011.
Simply put is your business ready to connect to the nbn™ access network?The network is rolling out across Australia and it is important for a business to be prepared for the transition so that the risk of disruption is minimised by the disconnection of your existing landline infrastructure.
Business today relies on technology more than ever. During downtime, there is more and more potential for frustration for everyone in the business. Finding the right IT Support for your business is vital.